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Frequently Asked Questions


Access and location

+ What are the access points to the pontoon?

To access the Belem pontoon, 
Find us on foot at 84 quai de la Fosse
Exit at the tram or bus stop "Chantier Naval" 
Park your car at the Wilson car park or Gloriette car park
Find all the access points and information points on the map


+ Where can I buy tickets for a cruise?

We have different points of sale:

  • online :   Book now
  • at the reception points of the Nantes Tourist Office
  • or on the boat when boarding (subject to availability)


Boat and navigation

+ What is the capacity of the boat?

The boat has a capacity of 75 passengers. 

Comfort and accessibility

+ Are there toilets on board?

The boat has only one toilet. 

+ Is the boat covered, closed?

The boat is completely closed. Many windows are present and can be opened during the cruise.

+ Is the boat accessible to strollers?

Yes, it is stroller accessible. Note that there are steps at the entrance to the boat.

+ Are dogs allowed on the boat?

Dogs, which are not dangerous for other passengers, are accepted free of charge on the boat, except for cruises with a meal on board.

+ Is the boat accessible to people with reduced mobility?

Steps are present at the entrance of the boat. Access can however be done with the help of the crew.